“Business contact manager has encountered a problem and needs to close”

Don’t you just hate it when you computer goes wrong. I have had my fair share of computer glitches already this year. Maybe I am getting them all over and done with in January and the rest of the year will be plain sailing.

Yesterday I upgraded my version of Quick Books resulting in a complete melt down of Outlook. It would not open and every time I tried I was greeted with the message.

“Business contact manager has encountered a problem and needs to close”

It has taken me 5 hours to sort this problem out but only thanks to an excellent post I found on Google Answers

I was so thankful for the advice I thought it worthy of a link just in case anyone else is encountering the same problem. St Louis web designer tip of the day!

Computer Problems Drive You Crazy?

About a month ago I needed to renew a subscription to Symantec for my Norton anti virus protection. When directed to the renew page the price to simply renew was the same price to upgrade to the latest and greatest protection, Norton Internet Security 2008. A no brainer ..I upgraded and spent the next 20 minutes or so downloading, installing and rebooting.

A week ago I get a message from the application telling me my product required activation but my current activation key has been used too many times and is no longer valid. I can connect to the internet but have no protection from all the nasties out there.

Time for a call to technical support …and the number of hoops to have to jump through before you reach the magic tech support number or the 20 minute queue before the phone was answered was enough to make even the most patient person crazy.

But I have to say once my call had been answered the service was amazing. The tech guy asked me a few basic questions and then asked if I would grant him remote access to my computer. He logged in and did lots of geeky test to figure out the problem. It took him 15 minutes and successfully sourced the problem and fixed it. There is no way this could have been accomplished the old fashioned way with tech support directing you to click here and there. Progress at last for technical support!

Our first web site launch of 2008

The photographs of ancient Britain take center stage in the web site we created for Sharp Foto. The site features a fabulous collection Castles, from Windsor to a welsh fortress Carreg Cennen, ancient monuments such as Stonehenge and industrial monuments like Clifton Suspension Bridge.

The site features a full content management system allowing photographer Andy Sharp complete control of the site.

Visit the site at http://www.sharpfoto.com/